Refund Policy

Last Updated: 31-05-2024

Introduction

Welcome to Talrin, your trusted platform for secure document signing. This Fulfillment Policy outlines the process and terms related to the delivery and fulfillment of our services. By using Talrin, you agree to comply with this policy. For any questions, please contact us at [email protected].

Account Creation and Access

a. Account Registration

To access Talrin’s services, users must create an account using their email address. During registration, users must provide accurate and complete information. Once the account is created, users can log in to access the dashboard and utilize the features of the platform.

b. Account Verification

Upon registration, users may receive a verification email to confirm their email address. Users must follow the instructions in the email to verify their account and activate full access to Talrin’s services.

Service Plans and Subscription

a. Plan Selection

Talrin offers various subscription plans to cater to different user needs. Users can choose a plan that best suits their requirements from the available options. Detailed descriptions and pricing for each plan are provided on our website.

b. Payment Processing

Payments for subscription plans are processed securely through our payment gateway partners. Users can select their preferred payment method from the available options. Subscription fees will be billed on a recurring basis according to the chosen plan’s billing cycle (monthly).

c. Confirmation of Subscription

Once the payment is successfully processed, users will receive a confirmation email detailing the subscription plan, billing cycle, and payment receipt. The subscription becomes active immediately upon successful payment.

Accessing Premium Features

a. Dashboard Access

Upon logging in, users with an active subscription can access the dashboard, where they can manage their documents, initiate signing processes, and utilize other premium features associated with their plan.

b. Feature Availability

Premium features are available based on the selected subscription plan. Users can upgrade or downgrade their plans at any time through their account settings. Upgrades take effect immediately, while downgrades become effective at the end of the current billing cycle.

Support and Assistance

a. Customer Support

Talrin is committed to providing excellent customer support. Users can contact our support team for any assistance, inquiries, or issues related to their account or the use of our services. Support is available via email at [email protected].

b. Response Time

Our support team strives to respond to all inquiries within 24 hours. For urgent issues, we prioritize responses to ensure timely resolution and minimal disruption to your use of Talrin’s services.

Changes to This Fulfillment Policy

Talrin reserves the right to modify this Fulfillment Policy at any time. Any changes will be posted on this page, and users will be notified via email or through the platform. Users are encouraged to review this policy periodically to stay informed about our fulfillment practices.

Contact Us

If you have any questions or need further information about our Fulfillment Policy, please contact us at:

Email: [email protected]

Thank you for choosing Talrin for your document signing needs.